30 days to request a return
Request a return
Email service@amourenfleur.com within 30 days of delivery with your order number and the items you want to return. Wait for our return instructions before mailing or bringing items to the store.
Eligible items
Keep the original packaging and return items in resalable condition. Customized items, fresh flowers, and sale items are excluded from standard returns. We cover return postage for eligible returns. Original outbound shipping charges are nonrefundable for standard returns.
Refund timing
We process approved refunds within seven business days after receiving your return. Approved returns can be sent to 175 S Fairfax Ave Unit A, Los Angeles, CA 90048, United States.
Incorrect, defective, or damaged orders
Email service@amourenfleur.com with your order number and details so we can review the issue. If available, include photos of the item and packaging. Standard return exclusions do not limit remedies available under applicable law.